Design Leadership

Systems thinker.
Hands-on designer.
20 years of both.

Product design and design systems across Capital One, GitLab, and GEICO. I've built teams, shipped products, and created the conditions where great design becomes repeatable. Strategy and craft, at the same time, at scale.

Blair Christopher
Senior Design Leader · Richmond, VA
20+
Years
3
Companies
10+
Years Leading
50+
Mentored
Capital One
Brand Creative to iOS Product Design
2007-2021
GitLab
Product Design Manager, Manage & Plan
2021-2023
GEICO
Director, Design System (Hue)
2023-2025

Two case studies. Two disciplines.

Product design leadership at GitLab. Design systems leadership at GEICO. Two disciplines, both sides of the work.

Product Design Leadership

Designing Structure for Scale

Led design of GitLab's OKR Management product while simultaneously rebuilding the Manage and Plan stage team's end-to-end process: discovery, critique, validation, handoff. The case study is about designing the team, not just the product.

GitLab Product Design Team Leadership OKR Management Enterprise UX
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Design Systems

Design as Leverage

Modernized GEICO's Hue design system. The Blue Button Initiative, a strategic adoption campaign dressed up as a component, drove system upgrades across 40+ application teams who hadn't touched Hue in years.

GEICO Design Systems Governance Adoption Strategy Accessibility
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20 years in the work.
Still in the work.

I started at Capital One designing micro sites for Brand Creative. Over 14 years I became the sole designer of the Venture Card, their highest-performing product, led the design language for the EASE iPad app, and managed product design across Bank, Card, and Enterprise features in the iOS app. That work included collaborating with Apple's design and engineering teams in Cupertino on Touch ID and Face ID for Capital One. The EASE app earned back-to-back JD Power awards.

At GitLab, I managed a cross-functional team of 8 designers while shipping the OKR Management product from scratch. At GEICO, I ran the Hue design system as Director and found that governance could be just as creative as wireframing if you approached it right.

I've never been purely IC or purely a manager. I've always had to think about the work and the structure around it simultaneously. That dual focus is the hardest thing to develop, and it's become the core of how I lead.

01.

Lead with the business outcome, not the process

Velocity, adoption, accessibility at scale, those come first. The how comes second. Every presentation, every interview, every brief should open with the so what.
02.

Structure is a design problem

The same systems thinking that produces a great design system also produces a great team. A well-structured team is itself a designed artifact, and it's underrated work.
03.

Governance as invitation, not gatekeeping

"How do we build this together" beats "you can't build this" every time. The Blue Button Initiative was the proof: give teams a reason to upgrade and they will.
04.

Accessibility as default, not an afterthought

Good design works for everyone from the start. Accessibility isn't a compliance checkbox or a final audit pass. It's a design constraint that makes the work better, and it belongs at the beginning of every project.

Built in the open.

This site is designed with Tredegar, my personal design system, built with Eleventy, and deployed on Cloudflare Pages. The source is public because showing the work is part of the work.

View on GitHub
Design System
Tredegar
Static Site Generator
Eleventy
Hosting
Cloudflare Pages
Version Control
GitHub

What I bring to the role.

The disciplines I've developed over 20 years, each one earned. Not listed.

Product Design

End-to-end across consumer mobile, enterprise SaaS, and developer tools. iOS, iPad, web. Discovery through delivery with full design process ownership.

Design Systems

Architecture, governance, adoption, and modernization at enterprise scale. Built Hue at GEICO, shaped EASE at Capital One. Adoption strategy through incentive design.

Design Leadership

Hiring, growing, and managing design teams. Building process, critique culture, and cross-functional trust. Led teams up to 8 designers across multiple product areas.

Design Strategy

Translating business problems into design briefs. Stakeholder alignment, competitive analysis, roadmap influence, and design operating as a strategic function.

Research & Validation

Discovery, concept testing, usability sessions, synthesis. Building research into the design process as a foundation, not an afterthought or a separate track.

Cross-Functional Collaboration

Deep partnership with Engineering, Product, and Business. Design reviews, critique norms, sprint rituals, and the relationship work that makes teams actually function.

Where the experience comes from.

GEICO
2023-2025
Director

Director, Design Systems

Hue Design System · Hybrid (Richmond, VA / Fredericksburg, VA / Chevy Chase, MD)
  • Led design and modernization of Hue, GEICO's enterprise-wide design system
  • Architected the Blue Button Initiative, a strategic adoption campaign driving system upgrades across 40+ application teams
  • Built a governance model that shifted team culture from gatekeeping to collaborative enablement
  • Partnered with Engineering, Brand, and Product to establish accessibility standards at scale
GitLab
2021-2023
Manager

Product Design Manager

Manage & Plan Stage · Remote
  • Led a team of 8 cross-functional designers across project management, OKRs, and planning tools
  • Designed and shipped GitLab's OKR Management product from zero, released as beta product to the highest consumer tier
  • Built end-to-end design process: structured discovery, collaborative ideation, weekly critique, validation checkpoints, and engineering handoff standards
  • Established design review cadence and sprint model that reduced late-stage pivots and improved PM/Eng alignment
Capital One
2007-2021
IC to Manager

Senior Designer to Hybrid IC/Manager

Brand Creative · Digital Design · iOS · Richmond, VA
  • Sole designer of the Capital One Venture Card, the company's most successful consumer product
  • Designed iPad App v1; led all design for v2, originating the EASE unified design language adopted across the iOS platform. The app earned back-to-back JD Power awards.
  • Collaborated with Apple's design and engineering teams in Cupertino on Touch ID and Face ID for Capital One
  • Hybrid IC/Manager for Bank, Card, and Enterprise features across the iOS Universal App
  • Designed developer tools including a Chaos Engineering product and a developer platform pitched to leadership

Straight from the people.

From direct reports across Capital One and GitLab.

"Blair set quite a high bar for what a great people manager succeeds at. He always puts direct reports first -- as a function of available attention and assisting in elevating their career. I felt incredibly empowered, and safe. A company who has Blair leading a team will get someone who knows good design, good design practices, and how to foster a successful team."
Ravi Gangele
Ravi Gangele
Product & Design Leader · Capital One
"Blair is an excellent manager. His clear and calm direction through challenges, and quick recognition of accomplishments, is an asset to any team. Blair is an empathetic listener, with a knowing sense of when to reach out. I learned a lot in our time working together and his next team will be lucky to have him."
Nick Leonard
Nick Leonard
Product Designer · GitLab
"One of Blair's key strengths is his genuine care for people. He has a unique ability to create a supportive and inclusive work environment where everyone feels valued and encouraged to grow. He never came across as micromanaging or overbearing, and instead acted as a gentle guide and leader."
Daniel Mizzi-Harris
Daniel Mizzi-Harris
Design Systems · GitLab
"Blair encourages us to be our best selves by leading by example. He leads with heart, humility, and authenticity. He leans in with fearless determination to advocate for the customer experience and encourages us all to do the same."
Sabrina Ngai
Sabrina Ngai
Director, UX & Design · Marriott International

Open to the
right opportunity.

Senior product design or design leadership roles where the work is genuinely complex and design has a real seat at the table. If that's your team, let's talk.